What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, contact information, and account credentials. When you make a deposit via bKash, Nagad, or Rocket, we record transaction references and amounts to process your payment and maintain your
-
1
account wallet history. We do not store your mobile banking PIN or full wallet credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to understand how our lobby is used. This data
-
2
helps us detect unusual login attempts and protect your account from unauthorised access. We may share limited data with payment processors like bKash and Nagad strictly to complete your transactions. We do not sell your personal data to third parties for marketing. Data is retained for
-
3
as long as your account is active and for a period after closure as required by applicable law. The exact retention period depends on the jurisdiction governing your use of the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.